Keep under warranty

1, the purchase of Weianke UPS host can enjoy three years of free warranty service (backup machine warranty for one year).

2, the battery in the host or the battery purchased from Weianke company can enjoy one year free warranty service.

3, beyond the warranty period of UPS, customers can still enjoy perfect after-sales service.

National guarantee

In order to enable users to obtain after-sales service in a timely and convenient manner, Weianke UPS implements national warranty.
No matter where you purchase a WANCo UPS, you can request service from your nearest Wanco Customer Service department or service station and from an authorized repair dealer that has joined UNPROFOR

Inspection service
The customer service staff of Weianke will carry out inspection service according to the needs of users, maintain and overhaul the UPS sold, find problems, and solve them on site.
Inspection contents:
1. Check the power supply environment and the use of UPS.
2. Provide UPS usage report.
3, on-site answer questions and user training.
4. Provide suggestions for UPS selection.

24-hour service hotline
Weianke has opened a hotline to facilitate users to consult on services, products, technology, business and other issues;
Users can call the hotline at any time to solve the problems encountered in the process of UPS purchase, use and maintenance.
Provide website consultation/expert answer mailbox;
Expert Email: pwgood@126.com Service hotline: 13510843355