service

1. What is extended warranty value-added service?  

Refers to the extension of the UPS warranty period outside the normal warranty period, in the extended warranty period, the UPS host (excluding batteries), enjoy the same service as the warranty period, including 24-hour toll-free hotline, free technical support, and after the failure of the UPS host, free spare parts and free maintenance labor costs.

2. What benefits can the extended warranty service bring?

A. Save money: do not need to pay any additional costs when overwarranty maintenance, Weianke bear the risk of UPS failure for you;
B. Worry: the original professional engineer service, strong technical ability, service standard; Original spare parts, reliable quality; Easy to budget, no need to apply for a cost for each failure;
C. Save time: you only need a phone call, Weianke company will efficiently help you deal with the rest of the problem.

3, Which products can buy extended warranty service?

All online UPS products available for sale.

4. How to buy?

Contact local Wanco branches, service stations and Wanco authorized dealers;
Contact Weianke Power Service Center toll-free hotline: 13510843355.

5. When is there a discount for purchase?

Purchase the UPS extended warranty service together when purchasing the product, and the price is the most favorable at this time.

6. How to confirm the original service?

In order to ensure that the service you purchase is the original service of Weianke power supply, Weianke service products have a service authorization number, Weianke will make detailed delivery records when issuing products.

7. What does Weianke UPS extended warranty service include?

A. 7*24 hours service hotline;
B. Remote technical support;
C. 6K and above UPS host failure, on-site maintenance;
D. If the UPS host less than 5K is faulty, send it for repair.

* If you need more service content of Weianke power supply, you can choose "Weianke Gold Upgrade service", you can call the customer service hotline of Weianke power supply (13510843355) for consultation.